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  • I had made a reservation online thru Priceline back in March for October. A couple of days before getting our car, I happened to look at the Budget ratings for the Pittsburgh Airport location and I got super nervous and worried. Most comments were negative. So I got online and checked prices to see if I could get a better deal last minute somewhere else. There was no one who was going to beat the deal I had with Budget thru Priceline. So with some fear over what others had written, I showed up at the Budget front desk at 10:00 pm in the airport. Cathy greeted me very pleasantly and was very professional and moved quickly thru the rental process. There were no high-pressure sales pitches. (Which I HATE!!!) She asked the obligatory questions about add-ons, as I'm sure is required. There was another agent caring for another passenger at the same time with the same professional courtesy. In short order Cathy handed me the keys, directed me to the door where my van was, and I got out to the parking garage. We rented a 2017 Dodge Grand Caravan that was very clean. I did my walk-around and drove off. No spike strips. No waiting. No nothing. Just headed out for vacation. The van was perfect! 26 miles to the gallon with tons of room for 5 family members. Returning the van was super easy. Just make sure you bypass the "Return rentals" street and loop around the airport to the gas station. Then it's easy to fill up and follow the signs back to rental return. (Gas was the same price as outside the airport too) You drive back into the parking garage, go almost to the end, and simply follow the signs to drop off the car at Budget. Kevin met me there to return the car. He was outstanding as well. Very Simple return. No hassles. The price was exactly what I had reserved it for. I don't know what happened to all these folks who had a bad experience. Wish they'd experienced what I did. It was great! I highly recommend this Budget location and will rent from them again!!!
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