Horrible service if the owner is not there. We have been 3 times. First visit was good. The last two were very disappointing. We will not go back!
Entrees for our table of four arrived at least 7-10 minutes ahead of the last two entrees. It was all one check - no excuse. Appetizer - we had to remind her after the last entrees arrived that we ordered an app. She said, 'ok, I will discount it'. She removed 80 CENTS from our $100+ check.
Seriously? We were half finished with our entrees when she finally brought the app, way over cooked, and she thinks 80 CENTS will make up for of their blunders?
The attitude of the wait staff was 'we were an inconvenience'. We waited quite awhile for the server to approach us after we were seated. She wanted to take our order without first getting drinks for us. Additional drinks? A member of our party walked up to the bar himself, at one point, to get 1 drink that was missed in our 'reorder' of 3 drinks.
When we said we did not have enough flatware/napkin rolls, they brought 4 plates and 2 knives. Three different people waited on us and all were apathetic, lacked even the most basic of customer service skills and completely disorganized.
Trip 2 was on marginally better than trip 3. Forgot the app, food overcooked, had to beg for a drink refill and drink order.
Beware! Food is nothing to brag about. Don't waste your money - go to Pho instead.