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  • This is probably the go to place for a hangout eat or just a late night grab... came in with a good size group of friends at 8pm. Most of our group had the endless apps , a go to choice by many. I had the steak and lobster with two sides... Their food was prompt and accurate; however, my order took 41 minutes. Not only was everyone else on their 4th appetizer by the time I received my food, it was not cooked as ordered. My fries were soggy with blood, and the lobster tail was grilled from the outer layer and raw underneath. After bringing it up to the waiter's attention he just said he would take it back without any acknowledgment to the mistake or wait time. Decided to bring it up the manager,PAUL,for constructive criticism and before I finished explaining everything he interrupted with "the appetizers take a while" . .. I don't know where he usually dines at or how long he's been in customer service but that's unacceptable. There is no way you can tell me that you'll serve the whole table until they can't eat anymore before putting in my order. I'm a paying customer, I shouldn't have to wait for the fourth round of endless apps to get my order. Another tip, before you give a customer a ridiculous excuse.... it wouldn't kill you to address the issue and apologize for the inconvenience. Just $25 down the drain, if you're considering TGIF just make sure you're not hungry if you're ordering anything that doesn't fall under endless apps.
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