Service is alright and the place has a decent selection. Only down side is that there are no returns AT ALL! i bought 5 items, I went back thirty minutes later because i wanted to return one item and purchase a different one. My little brother changed his mind about his costume. So, i decided to try and return it. I asked nicely: "i know that you guys don't do returns, but i was here less than an hour ago and i was just wondering if i could return 1 item and purchase a different one?" The lady politely declined. In the end, i just bought another item and am now stuck with bat wings that cost $22.99 and will serve no purpose. Lesson: make sure that everyone is set on their costumes before coming here. Can't say that it hasn't negatively affected me because it kind of left a bad taste in my mouth. I get that people would wear it and try to return it after their parties. Thanks anyway, lesson learned.