as a first-time pet owner (of a large breed rescue dog w/ issues, at that), i really appreciated the patience that the vet and vet techs had with my dog. she was scared, but they knew just how to deal with her. we've been back for a few more checkups since, and we've always had good experiences.
the receptionists are always very pleasant and helpful, and the prices are reasonable. when we had questions about heartworm medication, the vet called and talked through our options with me, which i really appreciated.
healthy pet vet clinic will definitely be our vet as long as we live in madison.