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  • I have been in business in Mesa for 12 years. Every few years or so I will shop around. Spent my time with a LONG phone conversation with Chase Boyd going over business and home and vehicles. After our extensive interview, he informs it will take two weeks to get me quotes since my policy is not up till next month. I'm like. Whoa, 2 weeks? He says, let me know if you want sooner. I get back with him a week later via email as I have received my current rate updates and another set of quotes from an independent agent who got me numbers right away. I email Chase and he STILL refused to get me any quotes and states "You said it was okay. Then gives a hard stop deadline to get me quotes. Deadline date passes. I send him a brisk email "why am I waiting so long for quotes"? He was really rude and writes he stated a date further out. LOL!! I have to laugh. READ YOUR EMAIL, Chase. It's there in BLACK AND WHITE you missed your extensive 2 WEEKS of leisure to get me comparative quotes. WOW. Like I could do business with him as my agent. THINK NOT. Arnett just lost a potential commercial and residential client. Four potential policies just walked away. I am so miffed for my wasted time doing an extensive interview process and sharing my personal information for NOTHING.
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