I stay at the hotel quite often. If there is event in downtown Chandler, you can not beat it.
The entire staff is outstanding. They are all the best !
Rooms are comfortable, clean and well stocked.
Courtyard and pool areas are outstanding, and very welcoming.
Lobby bar is a great place to have a cocktail and relax.
It's always nice to see Debra or Lisa working there.
Food from AJ's is always very good.
New management is making some changes, but I am not pleased with all of them.
Especially when it comes to personel. (some are leaving because of that.)
One real complaint I would have is that there is one wierd/creepy guy that hangs around there and says he "owns the place", and hits on all the women at the bar.(married or single I have witnessed it) He uses the pick-up line that he has an app of his phone that helps him see and speak to the ghosts that "reside" at the hotel, and tries to get them to walk around the hotel with him. I have witnessed him put the moves on multiple women there, and it really creeps some out. I hope that the new hotel management (the real ones) put an end to this.
Or it could cause an issue someday, or cause the hotel to get a bad reputation or lose business.
(that's why its not 5 stars from em too)