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| - Car Service Center: When you call and they say no need to book an appointment for any services... it's a lie. Even when you double check and ask them "are you sure, I shouldn't make an appointment?" And they respond "Yes, we have a lot of openings!" It's all a complete LIE! When I first called I got that response, then I went in about 30 minutes later and they said their earliest time they could take me would be in 6 hours! So I was understanding and said okay I'll just try again later. Called the next day and they put me on hold for a while, told me no need to make an appointment and I wasn't going through that again so I asked to book one. They put me on hold again, then said the service center wasn't available at the time and would call me back. I'm thinking, if they have a lot of openings, and you just want me to do a walk-in, but they can't even take a call.
They called me about 5 hours later with an appointment within 3 hours.
So moral of the story, don't listen to the lady that said that's it's not needed to make an appointment. Because IT IS.
Besides that, people aren't very friendly, workers seem bored. Grateful for the free water and comfy seats.
Kudos to the driver that put a cold bottle of water in my car when returning my keys. :)
I usually use Groupon to find great businesses to go back too, but this one I won't be. Thankful for the Cheap Oil Change though!
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