The prices may be great (and you have to be willing to tolerate the crowds) but yesterday I had the rudest floor manager ever approach me while I was waiting to look at shoes and say I couldn't "wait" I had to be moving around and shopping in the store. I wasn't a vagrant, I was dressed professional and just waiting to look at the aisle with my shoe size. I couldn't have been there 30 seconds. This guy needs a class or two on basic customer service. I immediately walked out.