Sad to post this as our kids frequent this location quite a bit. Anyway, made big plans for the kids to enjoy the Christmas Eve session. Showed up at 10am and the doors were closed. We and about 20 others stood outside waiting for it to open and left disappointed. No notice on their website, phone message, or a sign on the door. Had to change plans for the entire day. I called a few days later and the young man (manager) I spoke with was very kind but said the owner decided to close it for Christmas Eve last minute. With NO notifications to the customers? Not a way to do business. I think they learned from the mistake but in all honesty, I expected a complimentary visit with all the time wasted. Disappointed.