With the great reviews I figured I'd give it a try for a mani/pedi.. It was just ok... My heels weren't as smooth as when I get my feet done elsewhere and the polish was applied so thick on my toes and fingers that it was goopy and lumpy and never dried properly.. The man who did my mani was very very nice, but not very sanitary :( I notice these things... He dropped an oil brush on the floor and put it right back into his drawer without sanitizing it.. In the middle of my mani he touched the phone and even the lid to the trash can and never even used a hand sanitizer before touching my hands again. I could get past the just ok polish job and wouldn't even write a review, but sanitation is too important.