Ive been coming here since the first week they opened in 2009. They've grown really popular and much more staff. Ive never waited longer than 10 minutes. I don't even make appointments. The prices have gone up for sure compared to back then before they became well known. The owners are super cool. All the staff is very nice with the exception of one lady who I won't name on here but she always has a snide attitude and rushes that makes you not want to chat if you're unlucky enough to get her. Other than that overall recommended.