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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-01-16 00:00:00 (xsd:dateTime)
itemReviewed	Mandarin Restaurant - Newmarket
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	DO NOT GO TO MANDARIN, THEY DON'T CARE ABOUT YOU AS A CUSTOMER OR KEEPING YOU AS A CUSTOMER. IF I CAN GIVE THEM 0 STAR I WOULD READ MY LETTER TO THEM AND READ WHAT THEY SAID (CORPORATE BS) THE LEAST THEY COULD HAVE DONE IS TO OFFER THE LITTLE GUY AND HIS FAMILY A NEW DINNER EXPERIENCE. I have been a patron of the Newmarket restaurant form many years, today was the worse experience I have had there in many many years, the server Faye was pushy, rude, and impatient with my family. Only minutes into our meal, Faye asked if we wanted tea or coffee, we responded that we are still having the main course, soon after she rudely asked if our children will still have more desert, they have not even finished their dinner. We all felt that we are being pushed out when she asked if we needed our bill???? It was early, no one was in the restaurant yet, why are we being pushed out? Today was my eight year's birthday, we asked to have our picture taken and this was the final straw, she threw the birthday hat at us and rushed the picture. The picture came back with no frame and the picture showed our mood at the time. We asked where was the frame, she said there was no more, speak to the Manager. I spoke to the Manager, Angela and told her of the incident, she too did not offer anything. I would like someone from the head office to look into this and make it right. Regards, Dr. John Cheong Dear Mr. Cheong, We would like to thank you for telling us of your experience with our restaurant on January 9, 2014. We appreciate you bringing this matter to our attention. We have addressed this issue with Mandarin Newmarket's management team. On behalf of the management and staff of Mandarin Newmarket, we would like to extend you a sincere apology for the inconvenience and disappointment that this situation caused. Mandarin Newmarket will be ensure additional service training be done and apologize for any misunderstanding. Please be assured that our goal is to maintain and exceed customer expectations and we sincerely apologize for falling short of yours. We take all customer feedback seriously and thank you again for bringing this matter to our attention. Again, we extend our apologies and we look forward to serving you at our establishment again soon.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	John

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