I had almost the exact same experience as Leslie's review - - no service!
I bought my gift certificate at a bridal show and was excited to get the lash extensions for my big day. I sent an appointment request online (Just likes she asks) - got a response, we went back and forth a few times and I picked a 4pm appointment. When I followed up a couple days later to re-confirm (remembering the review I read) she claims she didn't get my email.
There's no way I am going back there so she basically just scammed me for $60. . . thank you for nothing!