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  • I was really nervous choosing a new vet for my dog. The last vet lacked customer service, overcharged for their services, and gave my dog an unnecessary vaccine that he had an allergic reaction to. Upon conducting tons of online research that lead me to Faust Animal Hospital's website, I decided to give them a call. I left them a voice message around 12pm requesting a call back as I told them I was shopping for a new vet. Tammie from the front office called me back around 6:30pm that evening and explained that they had been in surgery all day (I believe they closed at 6pm that day). She then proceeded to answer all of my questions (and I had tons of them!) about their practice and services. We must have talked for at least a half an hour! She was so pleasant and informative; a perfect representation of a solid, customer-oriented business! I scheduled an appointment for my dog two days later and had a similar experience when I met Tammie and the staff in the office. The vet, Dr. Wiblin, was very attentive to my concerns and took the time to explain, in full detail, what my options were in going forward to diagnose my dog. She also presented me with a full estimate of recommended services so I could make an informed decision aligned with my budget. A couple of other key factors that helped me choose Faust Animal Hospital as my new vet: -They process all blood work and x-rays in-house so your wait time for getting results is minimized. -They were awarded The Veterinary Health Care Team of the Year by the Arizona Veterinary Medical Association -They take GEMB Care Credit as payment for services rendered.
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