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| - I have been to Fresco a number of times since it opened in the new downtown Kent development with a mixture of good and "meh" experiences here so let me explain in more detail the +/-'s.
+The place itself is hip and colorful. The atmosphere is probably the best thing about Fresco and they really outdid themselves on this criterion.
+ Their chips are pretty good. Not Quoba-awesome but are definitely better than most chips I've had at nearby "Mexican" sit down joints.
+I really like their grilled fish tacos. They come along with some special tangy cream sauce so make sure that if you do end up ordering the fish tacos, put the sauce on it. Otherwise the tacos will just be "OK."
+They do have pretty decent daily specials. I usually come in on Tuesdays and Thursdays when I do for reduced taco prices & a burrito deal.
+The service and managers are very friendly!
-As someone before my review posted mentioned, their ordering system is very odd and confusing. They don't have the menu on a wall, and instead have it in 2 locations by the door and by the ordering station printed out in almost "to-go order" formatting pamphlets. I would be interested to know their reason by doing this method instead of putting it on a wall that would be simpler for people waiting in line to order to look above and see the options.
-Today when I came, I was waiting for 5 minutes to order. Two patrons had just ordered in front of me, and I can completely understand only having 2 people working the kitchen and ordering station together is difficult, but I was very close to walking out the door before they noticed me standing there waiting.
-The salsas are just not good. They appear to look really tasty, but they just don't get the flavour profiles down right at all. Also, their "hot" salsas are mild in comparison to the hot salsas of a nearby competitor. I can understand Midwestern taste buds are pretty tame, but if you cannot get the taste & texture down right, then your salsa is at a loss.
Overall, I think Fresco is a very good establishment, and I hope they listen to their patrons and their experiences. I think they're doing well in several categories, but some improvement needs to be tended to in their food quality & ordering system to go from a Good to "GREAT" place to meet with company whether it be for lunches or late nights.
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