My friend and I had a terrible experience in this hotel. We stayed for an event over labor day weekend, and we will not go back when we go to this event next year.. We will tell the organizers of the event how terrible the hotel was and hope they will take this into account when recommending hotels next year.
When we arrived at the hotel, there was not a person in sight to help us with our bags. The front desk kind of just looked at us and didn't offer to get anyone. And we had a lot of bags. We asked for more towels and hangers, and the woman asked us what we needed them for. She tried to say that they were unable to get us those things. I guess she told a manager, because a manager later came by and clarified, but it took them another hour to get us these things. The manager insisted that we explain what these were for. Throughout the trip the hotel staff was generally unfriendly, and the hallway had an unpleasant smell that lingered.
I would give this zero stars if possible