I normally pick this pizza up about once a month if I'm in a rush, as it's very convenient and good value for the money. This past week I had a disappointing experience and tried to resolve it within the store, to no avail. The cheese pizza actually had very little cheese on it, and I brought it back in to show the kitchen - who argued that 'there was plenty of cheese on it'.... you could see pure red areas where it was clearly 'only sauce', and a few areas where there was a bit of cheese. Instead of replacing it for me with one from the warming cupboard, I was told I could wait 15-20 minutes for them to make me a new one. As a regular customer, this didn't seem like a reasonable solution, since they had other pizzas just sitting there. I was very polite about it and left with my cheese-less pizza, and fixed it when I got home. Sigh.