I usually bring my kids here at least once a month for a reward because they love how they get to make their own pizza and eat all of it themselves. The last 2 times I had been in,3 of our 5 pizzas were burned. I complained the last visit and showed them the pizza and they said they were sorry. They didn't try to replace it w a new one just sorry. Too bad because I was super stoked and referred a lot of people here when it first opened. Maybe the excitement is dying down but the staff doesn't seem as though they want to really help serve you.