I found this place via a "Living Social" grooming deal. Daniel the groomer of my Maltese is a "5 Star" groomer, very friend and did a great job, but I could not give more than one star because this "place" was awful. It was past dirty...it was "filthy". There was an odd odor.
The front check in area was cluttered and did I say "filthy", they sell dog food and other items in what appears to be a waiting room. It was chaotic. I asked Daniel to show me the grooming room and the room where my pup would be held after grooming while waiting til I picked him up...walking down the hall to the grooming room the dirt actually went up the walls. The grooming room was dark and all the shaven hair all over the floor. The room where the dogs are kept either for boarding or holding after grooming was fairly large with maybe 4 crates high stacked in a "U" around the room. Floors, walls, chairs every thing was dirty. This may be ok for some but ....
I have been from PetSmart, to other dog grooming boutique's and they were clean. Heck the county shelter in Phoenix is so clean you could eat off the floor. I am sorry I will never go back here. I was so concerned for my pup I didn't even go home I just waited in my car for 90 minutes til they called me to let me know he was ready. I was so uneasy leaving him.