The food tastes good, but they don't have the Chipotle system down. They messed up my order, which I couldn't see until I started eating it. My husband's burrito wasn't hot. While we were in line another customer asked for cheese because it had been left off their soup. They also don't have a good system for keeping orders with the right people. But the worst part for me was the gentleman who appeared to be the manager. At each request to fix something, he stopped and looked directly at the person making the request as if he was judging them for not just taking what they were given.
On the plus side, a very nice man was initially taking orders, offering samples of the meats and trying to do his part. And, as I said, the flavors were quite good.