I've heard good things about this company and was referred by a colleague, but I was so very disappointed. If I could give them a ZERO rating vs. the ONE star, I certainly would.
Their products may be great, but their customer service, follow through, and people on their development team are the WORST I've encountered in my many years of dealing with vendors. I've contacted this company on more than one occasion to help me build silicon molds or assist me with candy melts to use for a product line that is entering the culinary market. After getting little to no replies over several weeks, I decided to approach other companies.
Several months later, just to see if it was just a certain person or bad timing on my part having contacted them, I tried to contact them again. I even had another person on my team attempt to get their assistance via phone. No acknowledgement or help whatsoever.
Bad customer service. Or NO customer service. If you couldn't help me or were not the right company for what I was looking for, the least you could have done was tell me so the way professional companies do. NEVER referring you guys.