As a new Calgarian, let me tell you... I think people that lived here for most/all of their lives might be jaded with the transit system. Living in Edmonton for just over 5 years and Lethbridge for more then I like to mention, Calgary's Transit system is a cut above.
The C-train service is pretty impressive; the first week on it I was like what? It has a free zone? Not what I'm used to coming from the over transit systems. I also wanted to mention that the drivers have been actually friendly.
I understand people always expect the best and continue to want more but coming from a fresh eyed perspective, we got It pretty good and I'm happy about it.