The hotel is in a perfect location. However, the parking lot is hard to find and the front desk doesn't answer the phone so we had to ask a cop on the street how to get in there. There is a lot of construction right now so it was a tight turn to get in. Check in was smooth. The room was bigger than I thought it was going to be however due the hotel being in a good location you can tell the wear and tear. The carpet had mild stains nothing unbearable and the bathroom needs to be retiled. The hotel does not have room service that was another downer. The elevators during busy weekend were hard to catch from the first floor epic center. I would stay again because of the location and friendly staff.