About the same as their east side counterpart. I tend to find the same dumb employees that would rather guess at an answer then sit down and actually get you correct information.
Also, like the east side, they need more help. When I can stand in an area for twenty minutes just to have employees walk by be and avoid eye contact, you
Know you have a problem. I may not be in "your area" but stop and see if you can help me in ANY way...like finding another employee. I had to actually use my phone and call the customer service desk and have them page someone to my area. Long lines, dismissive employees = future bankruptcy.