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  • It's really hard to know how your dog is being treated when they are boarding. We didnt have a bad experience necessarily, but based on the way my dog acted when we picked her up- I wouldn't board my dog here again. When I picked her up- she peed from excitement which is a normal thing after boarding- however she peed a unusually large amount making me think she had been holding it for awhile. When she went potty on the floor- the employee said they go potty on the green floor...so I'm wondering if she had beenleft to just go potty in her kennel. This may have caused her difficulty and stress because she is potty trained and knows to only go on grass. When we left the building- she took off running and would not listen to us when we called her. This has never happened before, she is a very obedient dog. Normally she is very clingy to us when we pick her up. I believe this behavior was caused because she had not been given any exercise for the last two days while she had been boarded. I had not been given a tour of any area where the dogs are exercised. We brought in her blanket and favorite toys- but they were not in her kennel when we arrived and they were packed the same way as when we dropped them off. I don't think she was given them during her stay, which makes me sad because her blanket would have been a great comfort to her- it's her favorite thing in the whole world. The employee kept talking about my dog to try to make me feel like they had fun together, but the things he was describing are not in my dogs personality at all. I didn't think he was talking about my dog, or that he was just saying his usual "script" he says to customers. I had paid for a bath, she smells clean and her coat is soft. Her nails were clipped, but they were not dremeled and are very rough. When we got home she drank her entire bowl of water and slept for a long time. After this experience, I worry about her care of her needs as well as her comfort over the past weekend. I will not be bringing her here again.
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