We got a membership here because we are on a fixed income. Chantel went through the different plans with no pressure, and we elected for the basic plan. She was upfront about the fees, and the process was easy and not stressfull. Everytime we go in she greets us with a smile and remebers our names. In fact the whole staff is very friwndly and courteous and the gym itself is very nice. The equipment is newer and so far we have yet to go when it is off the hook where you have to wait for a machine hog to move on. We are very happy with Planet Fitness Chandler and will be members for a long time.