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  • I had carpets cleaned as well as a detailed house cleaning prior to a move. The carpet cleaning was basically fine, although carpet did come up at a major seam. This was not mentioned by the owner of the business. The detailed pre-move cleaning was anything but. The showers and toilets were not touched, thick dust remained on most of the blinds, doors and top of the fridge; etc. A stove we asked to have cleaned was sprayed with a foam and left. I called the owner who initially suggested that I may have made the place dirtier when I moved in (though I never mentioned the floors or walls that I could have actually messed up in one day). He explained that the team was there for over 4 hours, and he did a walk through after the fact. He said how the oven was "much cleaner" than it was. My whole point in calling was really just in the hope that the owner might want the feedback to make his business better. I was not prepared to have their poor efforts thrown back at me. Ultimately, rather than making it right, I was offered 50$ off any future service to "make it right". Ha! If you decide to use this service, I highly recommend being present to supervise and ask questions. My invoice number is 154. The service was on the 20th of July.
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