I found out about Bosa from Fox 10 News when Cory did a review there a few weeks ago. So I thought we would try it. We arrived around one in the afternoon on a Friday. There were 2 other people there besides the 4 of us. Right away I found the place to look dirty, from the windows to the floors. We were waited on at the counter by a female employee. She gave us our donuts, but when it came to the drinks we had to ask her for them. We also ordered an sandwich and we had to wait for about 10 minutes before we received it. As we were paying, in walked about 10 customers and the employee said what are all these people doing here. I said they came for donuts. Actually them came from Freddie's next door (the cups gave them away). She said she had three more hours and she was out of here. She apparently doesn't like people. Then is the wrong career for her. She asked for help from the back and out came a woman. An elderly customer asked her what kind of donut she was looking at, the employee told her but the lady could not understand and so the lady said I never heard of that (it was buttermilk, and quite honestly I had a hard time understanding her myself). After we finished our donuts, which by the way were very good and they had a very good selection. I headed to the ladies room. Problems from one foot in the door. Dirty, no toilet paper, need I say more. Use the restroom before you arrive and bring wipes. Not sure when I will be back.