I needed the straps as well as the heels and a few other things repaired on a pair of my favorite wedges. This was my first visit here and wow was i pleasantly surprised the moment i walked in the doors of "All About Quality Shoe and Luggage Repair". The most wonderful friendly personable man from behind the counter greeted me right away. The establishment is very clean and organized. There are great items for purchase such as many great belts, shoe polish in colors i didn't even know existed, an abundance of the best accessories for shoes (insoles, etc.). The quote i was given to have the work done on my shoes was so incredibly inexpensive.. i felt as if i were ripping this man off. I don't know... maybe i just don't know what it typically cost to have shoes repaired but i do know you will not be over paying at this establishment. My shoes were ready in only a couple of days. When i arrived to pick them up they looked amazing. He had gone the extra mile and corrected any extra little nicks and flaws the shoes had. He made my wedges look as fabulous as they did the day i bought them. I cannot thank this place enough. I will definitely be a repeat customer for all my shoe, purses, belts, luggage, etc. repair needs. I love this place and absolutely adore the gentleman that runs it.