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  • The only reason this dealership even gets 1 star from me is our sales person, Reynaldo. He was everything a cars salesman should be. He was funny and polite and honestly seemed like he was looking out for our best interest...that my friend is the only positive in our visit to Courtesy on a beautiful February afternoon. My husband was in the market for a new truck, he knew he wanted a Chevy. We looked online at several dealerships to see where we wanted to start. Most had competitive prices and we were going to be near Courtesy. The listing online said price A, reasonable and in line with what other dealers advertised. So, we pull in and of course immediately are greeted by Rey. The truck in question was actually on the front line, perfect they still had it. When asked how much it was we were given price B, ok maybe we had the wrong vehicle, we had forgotten the print out at home. We had dinner plans and made an appointment the following day to work out the deal. Imagine our surprise when we got home and had actually looked at the right truck. So my husband called and asked what the stock number was for the truck on the lot. Same as the print out. He asked them why were we quoted $5,000 more than what was advertised online? "I don't know I will have to call you back". Their answer...Oh, we are sorry it's an oversight on our part, the website hasn't been updated. Umm, ok your solution is...nothing. Sorry the price of the truck is price A take or leave it. They weren't even willing to compromise and meet in the middle of the 2. I don't like Courtesy Chevrolet business practices. They knew they had the price of that truck posted wrong., it's called a come on and I would consider it false advertising. Well our solution was to buy from Thorobred Chevrolet..and guess what Courtesy we actually spent more, more than what you quoted, but we left that dealership with a good feeling not like they were trying to bend us over!
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