| rev:text
| - Decided to come by here because Superior Pho next door was closed, and we were craving a hot bowl of pho on a chilly Cleveland day.
9/22/14 (Monday 7:00pm-8:00pm)
We entered through the front door and waited at the podium. The host/waiter made eye contact with us while he was at the cash register sorting some bills. He did not say anything to us while another customer came in forming a line behind us. Couple minutes later, we were seated. It was obvious this was a one man show, as our waiter was also the host and cashier. This was slightly problematic as there were at least half a dozen tables in both sections of the restaurant.
When he came to take our orders, we thought it was strange that he did not write anything down. He also took away my friends menu before she finished ordering and spoke with only a few grunts. (I assume he was probably the owner and also didn't speak very much English, as many asian restaurants are. Which is fine, but may be an issue for some people though)
Unfortunately, his lack of note-taking proved to be a problem. He (or the kitchen?) got my friends order wrong, as there were no meatballs in her bowl. Our bowls were also switched around. I can oversee the poor service, but unfortunately the food and drinks were also 1 star.
We ordered P10 and P6 (?) - both pho, mine was spicy and friend's was a meatball pho.
Pho 10: while a large portion and very filling, was very salty and tasted mediocre. I have had a lot of pho in the past and this was my least favorite.
Pho 6: lacking the meatballs that was listed in the description of the pho. We called over the waiter and heard him yell angrily into the kitchen for a side of meatballs. Sadly, the meatballs were cold and bobbed sadly like bouys in a pond of lukewarm soup. Also my friend said the pho was too salty.
Taro Bubble Tea: I consider myself a connoisseur of bubble tea, having sampled dozens of bubble tea places from the east to west coast (best in California!), and on the spectrum of awesomeness that is bubble tea, this was sadly one of the worst. You can clearly see the taro powder clinging to the side of the glass and throughout the drink--obviously not dissolved. And very watered down.
Thai Iced Tea: my friend ordered this, and said it was extremely watered down as well.
Because our pho was so salty, we drank our watered down drinks pretty fast. The server never checked up on us and we never got our waters. We had to ask for the bill as well.
Total: $27+tip
Overall, the quality and service were poor and not worth the money. But if you like your extra salty soup balanced by a watered down drink, this could be your utopia.
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