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| - This location could use some associates who care. I went there last night after receiving a birthday coupon + Kohl's cash. I specifically went in looking for a sweater vest. When I couldn't find any, I asked an associate named Ashley walking the floor for help. She looked like she would rather be anywhere but there. When I asked her for help locating sweater vests, she told me she hadn't seen any and stared at me like I was being a nuisance. After that unpleasantness, I kept searching myself.
Eventually, I found a lady in jewelry and asked her if she could help me. She proceeds to call for help, and wouldn't you know it? It's the same associate from before. This time, she told me winter clothes were being phased out and that they no longer carry them. Why couldn't you tell me that the first time? There was no attempt to even look for them, just flat out, "I haven't seen them".
I eventually found something else and made my way to the check out line. Bill, the cashier, was very friendly. If it weren't for his customer service, this would have been a One Star review. If your associates would rather not be there, then they shouldn't be. There's plenty of other jobs that won't make you hate customers and be completely unhelpful.
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