Four stars... Would have been five if I wouldn't have had to wait so long
. There were only two people in the store.
Here is my experience one of the ladies were working with a group of people and the gentleman was not he asked my name and took down my issue but I still had to wait. But why? I was a little actually very confused as to why when he seemed freed up. 10 minutes or so and now looking at the card Lexus helped me. She was very thorough, explained everything to the T.
Knowledgeable and even lowered my bill! She continued to set up my new phone and even teach me how to use the phone. I switched to an iPhone. Offered water etc I asked who the manager was and turns out it was the man who basically ignored my needs. I started with her very angry due to not being helped by the manager but it turned in to a very positive experience. Huh If u ask me me she should run the place.