I called Paul's Washer and Dryer Repair at 3:00 p.m. on a Thursday. After providing the model number, Paul had a diagnosis and estimate within an hour. Fortunately, my washer started working again after making some adjustments. Paul's responsiveness and immediate recommendations are a dramatic difference from any other service company I've contacted. I highly recommend Paul's Washer and Dryer Repair service and will do business with him from here on. Thanks so much, Paul. You've restored my faith in service!