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| - Yesterday morning 11/22/17 around 10:30am I happened to be in the area so I brought in a return, brand new never opened item. A lovely lady was trying to help me with my return at her terminal but it froze so she had to used another sales associate's terminal in the women's clothing department. Well, this Michelle, blond middle aged woman exhibited such poor attitude the entire time. She scowled at the lady using her terminal, scowled at me. Talk about team work right and customer service right? This occurred shortly after store opening when there was no one else around, she wasn't even helping any other customers so what was up her butt? Michelle stood right by the lady helping me, she kept milling around closely, letting her presence be known, acting all territorial. When my return was complete, I was packing up my things and I told Michelle I was grabbing a complimentary little water bottle since I thirsty. Michelle gave me a dirty look and looked me up and down like I was some homeless person. Mind you, I was wearing gym clothes, but you are a gloried cashier who shouldn't be judging others, I am the paying customer!
I don't leave many Yelp reviews but I had to call her out. The bad experience with Michelle unfortunately negated the first nice sales associate's efforts.
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