Terrible customer service- I asked one question and was treated as if I was stupid for asking it. Also, the men's bathroom was not up to par with the clean atmosphere of the store. The toilet was disgusting and the paper towel machine did not work. I understand that things can happen, but i have been to multiple JoAnn fabrics and I have never been treated with disrespect nor had I ever had any complaint with the cleanliness of the bathrooms. 1/5 do not recommend.