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| - Awful service. We showed up at 6:30pm for trivia night which lasts from 7pm until roughly 9pm. We ordered the nachos, a water for me and a $3 beer for my husband which we picked off a $3 beer menu the server showed us. Then trivia started. My husband placed an order for a burger. We never saw the server again for about 90 minutes. His food never came, we never got refills. She came over about 90 minutes later, we mentioned the burger never came and she just said "Oh ok". Literally did not see her for another hour. We had to go ti the bar to get our sodas refilled. Another hour goes by, no check, no refills, no sign of her, nothing. My husband went to find her to ask for our check. She charged us the burger she never brought! We told her and she took it off. Next she charged us $6 for the beer that was from the $3 menu! At this point, I was in a bad mood and confronted her about it.
Yes, there were 5 other tables with large parties and only she was working. It's ok to be slower, it's ok to be busy. What I couldn't stand is that she never apologized, never let us know she would be back when she could, just nothing. We were there from 6:30 until 10pm and saw her TWICE. Ridiculous.
Oh, they also charge full price for soda refills. So cheap. The nachos were not good either. Not a great portion. Only the top layer of chips had toppings, everything under was dry chips. The shredded pork was dry, they skimped out on sour cream and sauce. Nothing special. And my husband never got his food. We went to Fuku Burger after to finally get him some dinner. The menu is also very limited with only a few items to choose from. The nachos gave me a horrible piercing stomach ache right after eating them.
We only came here for the trivia, since the guy who hosts it stopped doing it at Nacho Daddy. I would never recommend this place or come again. They need to staff more servers on trivia nights when you expect more customers to come in. I do feel bad for the server for being so busy but all it would take is an apology and some type of responsibility and customers would be happy to wait for you to finish up to get to us.
Definitely skip this place.
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