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  • My husband and I used Beltmann Group to move us from Phoenix, AZ to Indiana. We opted to have them pack our house in Phoenix, load the truck and deliver to our new home. Overall we had a very good experience with them, but we were extremely disappointed in their packing services. They sent two people to pack our house the day before our scheduled move. The two packers took several long breaks and didn't pack more than half the house. They "forgot" to pack several cabinets in the kitchen and multiple other rooms and when I mentioned it and asked them to pack these areas they told me that the truck needed loose items to go in between the big items. I spent several hours that night after they left and the following morning packing the items they didn't and when the moving crew arrived to load the truck, they too spent several hours boxing up items the packers didn't pack. With the exception of the packers, we were very pleased with all of the employees that worked on our move. They were very kind and helpful and took pride in their work. I would encourage you to opt for the extra insurance coverage, as even though most of the workers were good, we had a handful of items that were damaged. We haven't completed our claim yet, so I can't speak to how that end of the process went. Overall I'd use Beltmann again for our moving needs since they were easy to work with, but I'm not sure if I'd use their packing services.
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