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  • Please don't be answering and talking on the phone as you are serving me my ice cream. Poor service makes for a not so wanting to to go back experience. This was the third time I have been to ED'S on Queen... I didn't order the flavourless ice cream this time I actually ordered the gelato, Passionfruit. Yum it was good, the Cassis was stale tasting like it had sat in the case for a week or so. 25 % on product and about 10% on service... This should be a fun and pleasurable experience. Smiles would be nice, not talking on the phone as you are serving me would be even nicer and a Thank You would have me wanting to come back for more. As it is I will be content to wander by and see if the urge to be just another smuck looking for a tasty treat can be satisfied. I know it will not come even close from the impatient and impersonal staff. PS I got a box of their chocolates for Valentines day and they were some of the worst treats I have ever had... I was glad to give them out to those I was not so in love with.
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