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  • If i could give less than 1 star i would. Worst taco bell experience ever! I never go to this location and I won't again. I used the mobile app to order almost $30 in food. I received a confirmation email and my card was charged like normal. (Note: I use the app weekly) So I get to the store and select drive through as my pick up option, I get to the order box and they say they can't find my order. I waited about 10 min and they still couldn't find my order so I told them I would come inside. I ended up having to re-order the entire order which meant I had to call everyone who was on the order and get their orders from them ( which everything was custom, that's why we used the app) anyway after about 20 min I finally get our food and I'm missing a single crunchy taco. So I let them know that I still need a crunchy taco and they proceed to take all of my food back out of the bag and count all of it. After a couple min they tell me that I have everything and I'm not missing anything. I counted the items with them multiple times and they still tried telling me I had everything. Finally they realize they're wrong and them give me the wrong taco, even though I was standing there saying "no, not that kind, just a regular crunchy taco". They completely ignored me. After that I just took the food and left not wanting to bother with them anymore. So I get home and give everyone their food but because the staff stood there and argued with me that I wasn't missing a taco all of the other tacos were soggy and gross. They didn't get eaten. I usually would not complain because I know how hard service jobs can be but the staff was inconsiderate and just looked at me like they I was in the wrong the whole time. Rude, inconsiderate, incompetent staff. I will never return to this location and I will tell my friends and family to avoid it.
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