I wish I could give this restaurant a higher rating but it just doesn't deserve it. For food I would give it a 4 but for service a 3 at best. First time trying this restaurant we found just accidentally driving up in the Greentree plaza. The Italian restaurant next door Il Burnio was packed with no room but Osaka was completely open, looked very clean and new, and my husband was starving so we decided to give it a try. Even though there were only 2 other diners in the restaurant, our waiter was not friendly and did the bare minimum. He almost seemed agitated. The food was very good - we ordered Thai Chicken and Basil Beef. The Basil Beef was supposed to come on a hot plate (which it did) but when aj asked if I could have some spice added to it the waiter said no it could not come on a hot plate (?). Meal ended nicely with orange slices and fortune cookies. Ambiance, meh. Too bright lighting. Guessing this place is new and hoping they can improve. I wouldn't dine in again - would opt for takeout.