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| - I really wish I could give this place zero stars! But since I can't, I'll say that one star is for the food because it is the only thing that's worth mentioning. I went here with my best friend for a quick girl's night out and the drinks were terrible. Shannon was our bartender/waitress and the poor lady can't make drinks to save her life. We left after paying our bill and said maybe she was having a bad night, so we'll try again another time since we live so close.
Today was the day for that 2nd chance....maybe Shannon has a bad night every night because today was worse than the last time. My drink was so bad, I sent it back and asked for it to be remade. When she brought back, it was just as bad as before so I left the whole drink on the table (the 1st drink was practically full also). When she brought the bill, she had charged me for 2 drinks. Absolutely not, you see this whole drink in front of you and you know you took almost another full drink away because I was not happy with them. So why are you charging me for two drinks???
My friend ordered a drink and hers wasnt too bad so she was going to order another one since it was happy hour, but Shannon deliberately did not come back to the table until 701p (when happy hour was over). We had our food and it was all pretty much gone with no service to see how it was, if anything was needed. Nothing! Was she busy, NOPE!! There were only 3 other ppl in the place. It's practically a ghost town in there. That's how I know it was deliberate.
Also when I ordered my food, I informed her that the last time I was there, I was charged for sweet potato fries but didn't get them. I didn't fret last time over the $2, but I did mention it because I wanted to be sure I received them this time. Do you think she was friendly and offered to take the extra $2 off this order for her mistake last time??? Nope!!
So will I ever go back to this PTs that is close to my home, yes I will. For chicken only (because it was very good) but not at all for drinks! We are now here at Winchells and my Long Island Iced Tea is amazing. Thank you Jasmine for setting this night right Shannon, come down here and take some lessons on customer service AND bartending!!
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