Saigon's got a bad rap, so I thought I'd come here to clear some things up.
The "matron" previous reviewers have referred to is a lovely lady named Rose. She has a great sense of humour and stands by her food. She's a no nonsense kind of woman who has been running her business for almost 27 years. I actually only recently learned that this place was on Restaurant Makeover from a drunk girl ordering chicken balls and making all of us laugh, including Rose, with her knowledge of the history of fortune cookie presses.
I admit I haven't tried too much here, but there are two staples I generally fall back on. First, the veggie lo-mein. I always order this by mistake, but am never too disappointed. It features seasoned noodles with lots of bean sprouts and green onions. What I always mean to order is the veggie chow-main. When you order it they ask if you're vegan because the dish is made with chicken broth. If you're vegan they'll do it without, but I like keeping the chicken broth in there for flavour. This dish comes with your standard chinese mixed vegetables. I find it quite tasty, but I also add a few spoonfuls of sweet & sour sauce to my noodles. This makes me happy.
This place is great because it's open super late on weekends. I wouldn't say it's the cheapest, but the portions are generous and you can always get multiple meals out of one order.
The menu is huge and the place is never too busy (most people get their food to go), but the food is consistent and quite tasty! Don't be afraid to give this place a chance.