I've been going to Ann's Salon for about a year. I've got curly, thick, wiry hair. Ann is almost always my stylist and does an amazing job every time. Since I've grown a beard she also does a great job shaping and trimming it. They are always busy, but I've never had more than a 10 or 15 minute wait, if that long. I've since started making appointments and of course I get my haircut right away.