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  • On December 11, 2017 Carizona took a payment of $450 I authorized them to take out payments automatically since they have my card on file. When I first purchase the vehicle they had an employee name Larry he got my card information for autopay, I then let the employee know who I last spoke with to charge my card if I don't answer on December 11 my car is bi-weekly. I left the country and I had the consented them to take my payment out, I come back from my trip to find my car not there, BUT I had a payment of $450 taken out on January 18, 2017 automatically. On Jan.22.2017 my car was repossessed, I called they said I was 41 days late but how? If they took a payment dec.11 and took another payment jan.18.2018 automatically and still picked up my car, my payments are $340 bi-weekly. I went to their office after my car was taken, Lisa told me she called me Jan.22.1018 early morning to let me know it was urgent to call back there was no call on jan.22.2018 I went to the office told them I'll pay what I have to pay and even a month ahead to get my car back. She stated no they ran my credit before I got there to sell my loan to another bank without my permission. I asked to see the contract Lisa responded "No you should have it." I told her I do but at home to let me see if here she threaten she will call the police if I didn't leave I asked to speak to the owner she denied me to speak to him and threaten again she's calling the police when all I wanted was my contract when she showed me the contract and I started reading it the owner finally showed up him and Lisa said if I was going to read the contract I needed to leave now because it's their property and I'm trespassing. They then called me 3x Private after I left saying "did you find our website okay?" Threatening if I was to leave reviews on their. And she told me I have no option to pay the car off in 10 days. I owe less than what the car is worth I've paid them $20k upfront and 14k interest in the past almost2 year I paid off my car they added hidden fees they said they would not start the 10 day until next day because they didn't want to work with me that same day next day jan23 I went to pay my car off they charged me TWO storage days fees they straight up lied to my face his is not business like they don't care about their customers and I'll make sure I report them, also she after we paid the car off Lisa did not want to give me a transaction history of all payments I've made she responded "you should have it." Yet they took my payment out jan.18 automatically and she even stated "just how you filed a complaint on BBB you authorized us for autopay." Look good at their reviews and look at the negative ones look how they respond to them.
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