I was a regular fan of this restaurant until Valentines day. They overbooked causing people to wait over 30 minutes past their reservation for tables (many people walked out). We didn't get served for another hour and a half after we were finally seated. When I called the manager the next day, he did not care that so many people had a bad experience that night nor that there was a buzz about how Shu Hei handled it nor that I wouldn't be returning anytime soon. I understand that restaurants can have an occasional bad night but not that management doesn't care about their customers. Sorry Shu Hei, I will miss you but not enough to be treated that way! Bye!
Robin