| rev:text
| - I'm a frequent Starbucks visitor and I love the company. I was in the area for the day and decided to stop by because I had an hour to blow. I walked in and all the staff was all busy hustling to help drive-through guests. I stood at the register for about two minutes and no one even squeaked out a "Hello" or "Well be right with you!" As they scrambled around. Got my order in, they're were out of the Bacon and Gouda sandwich, no biggie. Switched to the healthy turkey-bacon sandwich which was great, my drink tasted fine.
The biggest issue I found is that this is the loudest Starbucks I have ever been to. Not from the guests, but the staff. I understand the usual noise and I don't expect it to be quiet at all. But I found myself literally flinching. I keyed in on one male employee with very long hair. Ever time he would scoop ice or coffee beans, in a rush he would throw the scoop back and it actually hurt my ears. I found myself constantly flinching for the hour I had to spend there. It was to the point that I contemplated taking a picture of the guy to post on here. I don't want to get him in trouble, but sir you are extremely noisy. Other staff can use metal scoops without issue. I don't know how anyone could really get any work done here, read a book, talk on the phone, etc.
Overall my food and drink were great. Customer service was a little shabby, more emphasis needs to be put on in-store customers. Noise was absolutely unacceptable, plain and simple.
|