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  • I'll give them one star for the freshest produce in the area, and one star for all the fun housewares they sell. But that's IT! Customer service is consistently HORRIBLE here! I've never encountered a friendly or helpful employee. I keep wanting to give them the benefit of the doubt, but after today's experience I have to give them a poor rating. Checker didn't greet me as I walked up to him. OK, fine whatever. He scanned my card partway through the transaction, then at the end scanned the card of the man behind me. I mentioned to him that he had already scanned my card, but he just gave me a blank look. The bagger put my bag in the cart behind me and I grabbed it and yelled out "excuse me!!" and stated loudly that that was MY bag. Checker scans a few items from the cart behind me, I tell him those aren't my items. Another blank look. He totals the transaction and asks me for considerably more than my items were worth. I tell him I'm not paying that much for what I bought and after some discussion he finally figures out that the man in line behind me isn't with me. Checker gets very frustrated with both me and the man behind me, and he and I both state that we had both told him that we're not together. Checker has to call a manager over to correct the transaction and they both are very short with me and the man behind me. Because it's our fault the guy is an idiot?? Checker continues glaring at both of us and with an irritated sigh keeps telling us how we're inconveniencing him. No dude, sorry. It was YOUR mistake, and even if it hadn't been YOUR mistake, the customer is always right. This is just the latest example of the awful customer service I receive here. I'll stick with Safeway and their mediocre produce and stellar customer service.
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