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| - If there was an option for a negative rating, it would be a -5. Ok so let me run down the list of things that warrants the negative rating here: 1. Upon check-in, the girl who checked us in was rude. She asked if we wanted a smoking or non-smoking room and we requested a non-smoking room. She never asked if anyone was handicap either (my husband had spinal surgery so he's considered handicap). We get in the room and it smells like cigarette smoke and the towels also reeked of smoke meaning the towels weren't changed or clean for that matter. The tour of the rooms on the Internet are NOTHING like what we walked into. I was quite shocked to be honest. So we went down to registration to talk to the same rude ass chick and she changed our room. Again, she didn't ask if anyone was handicap but I told her I needed something handicap friendly and what does she do?! Put us in a room that WASN'T handicap friendly. My husband is very anal about hotel cleanliness so he checked the sheets and pillows when we got in. Two of the five pillows were stained so we asked housekeeping to bring us two clean pillows. Upon return that night, we were still two pillows shy. 2. The buffet was down right atrocious! The French toast tasted like it was the frozen crap that was microwaved too long so it was like chewing a piece of leather. The dessert was equally awful; bland, not sweet, and the soda was flat and the water tasted like tap water. 3. Top of the world restaurant..good gracious. The chick who checked us in at the bottom was a snot. We had an hour and a half to eat and somehow didn't eat! We got to the top and were seated quickly but our server seemed to be pre-occupied in serving other tables that came after us. She continued to walk by our table and say "I'll be right back". We managed to get a half a glass of wine that tasted like it was straight vodka and a $9 bottle of damn water. Everytime she walked by (about 5 times total) I tried to put in my order and she just kept saying she would be back. Now I really hate to pull the race card because I would like to think that the times have changed and people embrace diversity, but I'm doin it for this one. I also noticed the Asian family seated nearby was starting to get the same treatment. After waiting an hour for our waitress to attempt to take our order, we had to leave for a show in 30 minutes. She said she could have us out in 30 minutes but I wanted to enjoy my food and not inhale it, after all, we were going to drop a substantial amount of money there, I just wanted to enjoy it and our waitress killed it. Needless to say, we spent half of our honeymoon at the stratosphere trying to work out problems that shouldn't be there. I will never come back here. Please do yourself a favor and RUN AWAY!!!!
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